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Need Help or want to give your feedback?

Whether you’re having trouble with your account, or would like to make a suggestion, Canadian Blood Services offers you quick and convenient options to troubleshoot or get in touch. Contact us via live chat, consult our FAQ, send an email feedback@blood.ca, or give us a call at 1 888 2 DONATE (1-888-236-6283).

SMS Text Messaging

Our SMS Communications

As part of the Canadian Blood Services' SMS Text Messaging Program, we send text messages to provide information to donors in real-time. Text messages may include information such as: appointment reminders, other donation opportunities and alerts.

ABOUT OUR PROGRAM

Canadian Blood Services may send text messages to remind you of a scheduled blood donation appointment. From time to time, we may also send text messages regarding other donation opportunities and important information for our donors. Support for this program is available by calling 1 888 2 DONATE (1-888-236-6283) or by emailing feedback@blood.ca.

TERMS AND CONDITIONS

Opt-in

To opt-in to this program you can change your permissions online (standard data rates may apply) or by calling 1 888 2 DONATE (1-888-236-6283). By opting into this program, you agree to receive text messages from Canadian Blood Services. These text messages may include information such as: appointment reminders, other donation opportunities and alerts.

OPT-IN NOW

Opt-out

To opt-out (discontinue receiving text messages from Canadian Blood Services and from Short Code 25663), reply STOP or ARRET to BLOOD (25663) from your mobile device. You will not receive any additional text messages from Short Code 25663 unless you opt-in again.

Fees

There is no fee to participate in Canadian Blood Services' SMS program; however standard data rates may apply.

Help and Information

Text HELP, AIDE or INFO to BLOOD (25663) or call 1 888 2 DONATE (1-888-236-6283) to get help or for more information.

Participating Carriers

Participiating carriers include: Bell Mobility, BellMTS, Eastlink, Fido, Freedom Mobile, Koodo, Public Mobile, Rogers Wireless, SaskTel Mobility, Solo Mobile, Télébec Mobilité, TELUS Mobility, Vidéotron and Virgin Mobile Canada.


PRIVACY POLICY