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Need Help or want to give your feedback?

Whether you’re having trouble with your account, or would like to make a suggestion, Canadian Blood Services offers you quick and convenient options to troubleshoot or get in touch. Contact us via live chat, consult our FAQ, send an email feedback@blood.ca, or give us a call at 1 888 2 DONATE (1-888-236-6283).

Ad placed in error

On Aug. 5, a Canadian Blood Services ad appeared on a mobile social network for gay and bisexual men.

We apologize to anyone who may have been offended or hurt by the placement of this ad.

The ad was placed in error as part of a broader digital campaign. We took immediate steps to remove the ad as soon as we were made aware of it. We are taking steps to ensure this does not happen again.

Blood donation waiting period for men who have sex with men reduced to one year

(OTTAWA) – Health Canada has approved Canadian Blood Services’ request to reduce the blood donation waiting period for men who have sex with men from five years to one year.

The change will take effect across the country on Aug. 15. Canadian Blood Services and Héma-Québec, Québec’s blood operator, will make the change at the same time.

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