Open Letter to the Honourable Commissioner Judge Horace Krever (retired)

Justice Krever,

On behalf of all of our employees at Canadian Blood Services, as well as the many donors, volunteers and countless individuals whose lives have been touched by Canada’s national blood system, it’s my privilege to offer you our collective thanks. Your remarkable contribution to health care in this country is felt to this day. 

It has been 20 years, and much has changed. Yet the Final Report of the Commission of Inquiry on the Blood System in Canada remains an invaluable benchmark for Canadian Blood Services and other blood operators around the globe. Your vision for a national, accountable, public blood service, laid the groundwork for the organization I’m humbled and proud to lead. In my collaborations with our international counterparts, your report is still considered the blueprint for blood systems worldwide.

Over the years, I’ve been asked many times whether the contaminated blood crisis could happen again. Are we immune from the conditions that once crippled the blood system causing harm to so many? It is a question that continually prompts me to think about those aspects of our current system that are most likely to mitigate against a repeat of the past.  It is the reason we strive to maintain clear governance accountabilities, including the appropriate arm’s-length relationship between funder and operator; transparency; public participation in our decision-making; and a relentless focus on safety, quality and security of supply, among others. 

In the 1980s and 1990s, Canadians lost faith in the public health system. Your report gave us the necessary blocks to rebuild their trust, and the wherewithal to prevent a tragedy of this magnitude from happening again. The emphasis we place on trust within our corporate culture and mission compels us to continue to earn it every day.  

Your contribution to Canadian health care is nothing short of monumental, and it must never be forgotten. Sadly, an entire generation is largely unaware of the extent to which the system failed, and perhaps more significantly, why and how it has been rebuilt. In a recent poll conducted by Ipsos on our behalf, fewer than half of Canadian respondents indicated some level of awareness of the Krever Inquiry and its findings.

Whenever I am involved in orienting new employees at Canadian Blood Services, I insist on beginning with a discussion of your work. It is a knowledge those entrusted to manage the system must have, and which must be kept at the centre of our work, no matter how remote we may seem to be from the years of the contaminated blood crisis. The cost of not doing so is simply too high, and the potential consequences are unacceptable. 

I appreciate the dialogue sparked by those who dare to ask: “How certain are we that today’s system is less likely to fail the patients whose lives and health depend on it?” Guided by your report, we have made many changes over the past two decades to safeguard the system for Canadians. I am confident the system we have today is more robust, agile and capable of detecting and averting threats than ever before.

While I do offer the assurances above, we must continue to be vigilant in managing a safe, secure and accessible supply of blood and blood products. We must strike the right balance between collaboration and independence in our relationships with a range of stakeholders across the country. This is how we will keep your legacy at the core of why we come to work every day.  

You have my thanks and personal commitment to keeping this legacy top of mind. 




Dr. Graham D. Sher
Chief Executive Officer 
Canadian Blood Services

As published by The Hill Times, Nov. 22 2017.


Canadian Blood Services takes formal stand against hate

Individuals or groups who identify as belonging to a hate group – with apparel, signage or verbally – will be turned away

(OTTAWA) – Canadian Blood Services is reminding Canadians that it will not tolerate the use of its locations or of the altruistic act of the gift of blood to propagate hateful views or beliefs. Canadian Blood Services was made aware that an organization with hateful and racist views planned to use the group’s blood donations to publicly draw attention to its views.

“We already have policies in place that state that we are committed to fostering an environment of respect and safety for our staff and for our donors,” said Dr. Graham Sher, CEO of Canadian Blood Services. “Given the information that we received and the current climate, we felt it important to take a firm stance against hate on behalf of our employees, our donors, and the Canadian patients we serve.”

At donation centres across the country, Canadian Blood Services employees will turn away individuals who wear apparel that identifies them as belonging to or being affiliated with a hate group. Canadian Blood Services also intends to turn away those who verbally self-identify as representing or donating on behalf of a hate group or bring any type of self-promoting signage.

“We will not legitimize these groups by allowing individuals to use blood donation as a means to convey their hateful views,” added Dr. Sher. “As we work to continue to ensure all patients have access to the blood and blood products they need, we hope that Canadians will stand with us and continue to come in to donate for no other reason than to save a life.”

Canadian Blood Services aims to be as inclusive as possible and maintain the safety and secure supply of blood products for all patients. On the eve of summer’s last long weekend – the Labour Day weekend – Canadian Blood Services is also reminding eligible donors to book appointments to help fill the current 25,000 appointment gap. To book an appointment today, locate a clinic, check your eligibility and more, download the GiveBlood app available for iOS on the App Store or for Android on Google Play or visit blood.ca.