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Need Help or want to give your feedback?

Whether you’re having trouble with your account, or would like to make a suggestion, Canadian Blood Services offers you quick and convenient options to troubleshoot or get in touch. Contact us via live chat, consult our FAQ, send an email, or give us a call at 1 888 2 DONATE (1-888-236-6283).

Obtain Blood Components for Research

Blood components (whole blood, packed red cells, plasma, buffy coats, specimen tubes, etc.) are available from the Canadian Blood Services Centre for Innovation netCAD Blood4Research Facility. Any researcher can apply. However, Canadian Blood Services projects have priority over any outside organization and the time for application review and approval may depend on the number of Canadian Blood Services projects currently underway.

Where can I find an application form to obtain blood components for research?

Click here for the application form and Research Ethics Board guidelines. The products available from the netCAD Blood4Research Facility can be found on page 6 of the product application form.

How do I order blood products?

Blood products can be ordered after you receive your own institutional REB approval, Canadian Blood Services REB approval, and a Material Transfer Agreement signed by your organization. Once these are complete, please download theorder form and read the instructions carefully. Orders must be placed at least 8 weeks in advance.

When is blood available?

Whole blood donor clinics are held on Mondays with most blood products sent to researchers on Tuesdays. If we are unable to provide your required product on the Tuesday, we will do our best to send it to you on Thursday.

We hold apheresis donor clinics on Thursdays. Product is available the same day.

We do not hold donor clinics on Statutory Holidays including:
January 1: New Year’s Day
February: BC Family Day
March / April: Easter Monday
May: Victoria Day
July 1: Canada Day
August 1: BC Day
September: Labour Day
October: Thanksgiving
November: Remembrance Day
December: Closed the last 2 weeks

For more information on obtaining blood components for research, contact the netCAD Blood4Research facility:  or call 604-221-5515 (select option #2).