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Need Help or want to give your feedback?

Whether you’re having trouble with your account, or would like to make a suggestion, Canadian Blood Services offers you quick and convenient options to troubleshoot or get in touch. Contact us via live chat, consult our FAQ, send an email feedback@blood.ca, or give us a call at 1 888 2 DONATE (1-888-236-6283).

SAP Ariba

SAP Ariba is the Canadian Blood Services electronic procurement system to manage all sourcing, contracts, ordering, purchasing and invoicing. Our vision is to make the procurement process as paperless and efficient as possible.

For those that are not familiar, Ariba is a web-based platform that enables more efficient and effective global commerce between companies. The Ariba Network will be used by Canadian Blood Services to send purchase orders and to receive invoices. Connecting over the Ariba Network will speed up processing of orders, reduce errors, minimize exceptions and increase collaboration. This will provide benefits to both Canadian Blood Services and its suppliers.

A few of the benefits that you as a supplier may see include:

  • Ability to manage purchase orders and invoices online;
  • Better communication and visibility with Canadian Blood Services;
  • Greater business opportunities with other Ariba Buyers.

Purchase Order Terms and Conditions

Each Purchase Order placed by Canadian Blood Services for goods and/or services is subject to Standard Purchase Order Terms and Conditions and the terms of the applicable Purchase Order, and is conditional upon Supplier’s agreement to such terms.

The following PO Terms & Conditions apply to purchases made by Canadian Blood Services:

If a contract number is reference at the PO Line item, the Contract Terms and Conditions supercedes the above Purchase Order Terms and Conditions.

Shipping goods to Canadian Blood Services

For Canadian Customs compliancy purposes, the following requirement should be followed.