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Whether you’re having trouble with your account, or would like to make a suggestion, Canadian Blood Services offers you quick and convenient options to troubleshoot or get in touch. Contact us via live chat, consult our FAQ, send an email feedback@blood.ca, or give us a call at 1 888 2 DONATE (1-888-236-6283).

Performance Reviews

Performance Review of Canadian Blood Services (2013):

Performance Review of Canadian Blood Services Final Report 2013 (PDF)

Canadian Blood Services Management Response to Performance Review 2013 (PDF)

Response to 2013 Performance Review_2014 Final Report (PDF)


Performance Review of Canadian Blood Services (2002):

This document was commissioned by the provincial and territorial Ministries of Health, and contains 302 pages. Please click on each section within the Table of Contents to view the entire report.

Perfomance Review of the National Blood Authority 2002 (PDF)

Executive Summary 2002 (PDF)

Canadian Blood Services Response and Action Plan 2002 - Summary (PDF)