Need Help or want to give your feedback?

Whether you’re having trouble with your account, or would like to make a suggestion, Canadian Blood Services offers you quick and convenient options to troubleshoot or get in touch. Contact us via live chat, consult our FAQ, send an email, or give us a call at 1 888 2 DONATE (1-888-236-6283).

Your stem cells have the power to Give Life


Fewer than 25% of patients who need stem cell transplants are able to find a match within their own families – meaning 75% have to rely on the generosity of volunteer donors who want to Give Life. Canadian Blood Services coordinates the collection and delivery of stem cells in Canada and works with registries all over the world to help patients access the stem cell treatments they need.

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What's the Process?


Register to become a donor

Joining the OneMatch Stem Cell and Marrow Network is simple. If you’re between the ages of 17 and 35 and in good general health, you’re eligible to sign up. You can start the registration process here.