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Whether you’re having trouble with your account, or would like to make a suggestion, Canadian Blood Services offers you quick and convenient options to troubleshoot or get in touch. Contact us via live chat, consult our FAQ, send an email feedback@blood.ca, or give us a call at 1 888 2 DONATE (1-888-236-6283).

All blood donations in the U.S. to be tested for Zika; Canadian Blood Services monitoring situation

(OTTAWA) - The U.S. Food and Drug Administration (FDA) announced today its recommendation that all donated blood in the United States and its territories be tested for the Zika virus. Previously, the FDA had recommended that blood be tested for Zika in areas where there is active spread of the virus among mosquitoes. Now, all states are being asked to test their donated blood for the virus after considering evidence pertaining to its transmission in the U.S.

Blood donation waiting period for men who have sex with men reduced to one year

(OTTAWA) – Health Canada has approved Canadian Blood Services’ request to reduce the blood donation waiting period for men who have sex with men from five years to one year.

The change will take effect across the country on Aug. 15. Canadian Blood Services and Héma-Québec, Québec’s blood operator, will make the change at the same time.

New blood donation rules protect Canadian blood supply from Zika virus

New 21-day waiting period to be fully implemented by this Friday for donating blood after travel

(OTTAWA, ON) – In response to the recent global outbreak of the Zika virus, Canadian Blood Services is confirming that anyone who has travelled outside of Canada, the continental United States and Europe will now be temporarily ineligible to give blood for three weeks. This new waiting period is currently being implemented across the country and will take full effect in all of our clinics starting on Friday, February 5.

Changes to donor criteria planned due to Zika virus

As we continue to monitor the evolution of the Zika virus, we are revising our eligibility criteria for donors to mitigate the risk of the virus entering the Canadian blood supply. Canadian Blood Services will soon implement a new deferral period for blood, cord blood and stem cell donors who have recently travelled to locations outside of Canada, the continental United States and Europe. The risk of Zika virus transmission from a Canadian donor to a blood recipient is very low.

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