Canadian Blood Services

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Need Help or want to give your feedback?

Whether you’re having trouble with your account, or would like to make a suggestion, Canadian Blood Services offers you quick and convenient options to troubleshoot or get in touch. Contact us via live chat, consult our FAQ, send an email feedback@blood.ca, or give us a call at 1 888 2 DONATE (1-888-236-6283).

Canadian Blood Services launches new tool to engage young donors

New chat bot a world’s first among national blood operators

(OTTAWA) – Canadian Blood Services, together with EY, have announced a world’s first among national blood operators by introducing a chat bot to engage donors on Facebook Messenger. This new tool is another innovative effort to engage younger audiences in a lifetime of blood donation and to promote the constant need for blood.

Graham Sher: Canadian Blood Services as a model for national pharmacare

National Post, Toronto ON — Imagine having to choose between putting food on the table or buying necessary medication. Research suggests this is the case for one in 10 Canadians who can’t afford to fill their prescriptions. Canada is the only country with universal health care that does not also have universal drug coverage. Even for those who do have private or public drug coverage, there are discrepancies in what and who is covered from province to province. Canadians also pay more for drugs than citizens in almost any other Western nation.

Agreement ratified between Canadian Blood Services and OPSEU

(Ottawa, ON) – Canadian Blood Services is pleased to announce that support employees in Ontario, represented by the Ontario Public Service Employees Union (OPSEU), have voted to ratify the agreement recently reached between the two parties. 
 

“We would like to thank our many partners, volunteers, donors and employees across the country that have supported us during this time,” said Ian Mumford, chief supply chain officer, Canadian Blood Services. 

Let us reassure you, the Canadian blood system is safe

At Canadian Blood Services, safety is and always will be our top priority. When our record on safety is challenged, as it was in a union-sponsored newspaper ad and YouTube video, we have an obligation to respond. Let us reassure you, the Canadian blood system is safe.

While Canadian Blood Services did not exist during the tainted blood tragedy, we learned valuable lessons from this history that guide our decision-making. Canada’s blood system is vastly different than it was during the 1980s and 90s and is now one of the safest in the world.

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