Keeping the promise: our new strategic plan
MARCH 28, 2019 (OTTAWA) – Canadian Blood Services is pleased to announce the launch of our new strategic plan, Keeping the Promise, 2019–2024. It addresses emerging priorities in health care, while ensuring that Canadian Blood Services remains responsive, relevant and, above all, focused on patients.
Keeping the Promise is the result of broad stakeholder consultation, detailed environmental scanning and extensive internal conversations.
The plan is focused on five key areas:
Meet changing patient needs by providing lifesaving products and services
Meeting changing patient needs by working closely with research scientists and medical professionals in transfusion and transplantation communities to bring innovative and effective products and services from the lab to patients’ bedsides.
Build and deepen relationships with donors of the future
Building and deepening relationships with current and potential volunteer donors, reflecting the diversity of the Canadian population, and reviewing eligibility criteria to ensure they are always in support of the safety of the blood supply.
Ensure a secure supply of Canadian plasma for immune globulin
Ensuring a secure supply of Canadian plasma to lessen our growing dependence on imported immune globulin products made from U.S. plasma, as we work closely with funders and stakeholders to ensure success in increasing plasma sufficiency for the country.
Create an engaging and empowering employee experience
Creating an engaging and empowering employee experience as part of a team that reflects the diversity of Canadian society, and a workplace culture defined by well-being, respect and inclusion.
Achieve organizational excellence
Achieving organizational excellence through a culture of continuous C improvement that remains focused on customer service, leveraging emerging technology and being effective stewards of the resources that Canadians have entrusted to us, while always prioritizing patient care.
To learn more about Canadian Blood Services’ five-year plan, access Keeping the Promise now.
About Canadian Blood Services
Canadian Blood Services is a not-for-profit charitable organization. Regulated by Health Canada as a biologics manufacturer and primarily funded by the provincial and territorial ministries of health, Canadian Blood Services operates with a national scope, infrastructure and governance that make it unique within Canadian healthcare. In the domain of blood, plasma and stem cells, we provide services for patients on behalf of all provincial and territorial governments except Quebec. The national transplant registry for interprovincial organ sharing and related programs reaches into all provinces and territories, as a biological lifeline for Canadians.