Need Help or want to give your feedback?

Whether you’re having trouble with your account, or would like to make a suggestion, Canadian Blood Services offers you quick and convenient options to troubleshoot or get in touch. Contact us via live chat, consult our FAQ, send an email feedback@blood.ca, or give us a call at 1 888 2 DONATE (1-888-236-6283).

Sample / Requisition Acceptance Criteria

Diagnostic Services: Brampton Testing

Sample / Requisition Acceptance Criteria (Generic)

Canadian Blood Services, Diagnostic Services Laboratory reserves the right to refuse samples that do not meet minimum standards.

References: Canadian Standards Association CAN/CSA-Z902-15, 2015 and Canadian Society for Transfusion Medicine, Standards for Hospital Transfusion Services, Version 3, February 2011. IQMH, Centre for Accreditation Requirements Version 6.1, 2015.

Sample / Requisition Acceptance Criteria

Canadian Blood Services, Diagnostic Services Laboratory reserves the right to refuse samples that do not meet the IQMH, Centre for Accreditation requirements for samples and test requests. These requirements recognize that the quality and accuracy of laboratory results can only be assured when the samples and test requests meet specific criteria for collection, labelling, and integrity. Canadian Blood Services will reject samples where the identity of the patient or the integrity of the sample has been compromised.

Minimum Sample / Requisition Labelling Requirements

  • Patient’s full name and Provincial Health Card number (HCN)
  • One other unique identifier such as the admission/identification number or medical record number and/or
  • Date of birth
  • Requisitions shall contain sufficient information to identify the patient (full name, date of birth, gender, provincial health card number and unique patient identification number)
  • Requisition must document the sample collection date and date sample is sent for referral

Sample / Requisition Labelling Rejections

  • Unlabelled samples will be rejected.
  • Samples where information on the label and information on the accompanying requisition does not match shall be investigated and if discrepancies cannot be resolved, the sample shall be rejected.

Requisitions

All specimens submitted to the laboratory must have an accompanying requisition.

In Ontario, labelled specimens received without a requisition will be accepted provided the health care provider can be identified and the laboratory, in consultation with a member of the health care team, can develop a requisition. If the provider cannot be identified, the specimen shall be rejected.