Need Help or want to give your feedback?

Whether you’re having trouble with your account, or would like to make a suggestion, Canadian Blood Services offers you quick and convenient options to troubleshoot or get in touch. Contact us via live chat, consult our FAQ, send an email, or give us a call at 1 888 2 DONATE (1-888-236-6283).

By donating your baby’s cord blood, you are providing hope to the hundreds of families waiting to find a stem cell match.


Learn More to #GiveLifeTwice

How does cord blood Give Life?


Blood in the umbilical cord and placenta is rich with blood-forming stem cells that can help save the lives of patients with diseases and disorders such as leukemia, lymphoma and aplastic anemia.

Are there any risks in donating?


Dr. Nayla Khan, Obstetrician and Gynecologist at the Brampton Civic Hospital demystifies cord blood donation.

What happens after the cord is collected?


Ankita Gill, Nurse Specialist with Canadian Blood Services Cord Blood Bank, explains what happens after the placenta and cord blood is donated.

How do I register to donate? What can I expect?


Heather MacDonnell donated her baby’s cord blood in 2013. She shares her experience with the registration and donation process.

Show your support for the Give Life Movement

Share on social media to show your support, and encourage others to join the movement. Let people know that by donating cord blood, you can Give Life to patients in need of a stem cell transplant.

Share an e-card

Frequently Asked Questions

Are there costs to donate?

Canadian Blood Services’ Cord Blood Bank collects cord blood donations at no charge. It is a public cord blood bank that is not affiliated with private cord blood banks.

Why should I donate?

Cord blood becomes medical waste if it is not donated or stored. When cord blood is donated, it can help save a patient’s life. Nadia is alive today because of a cord blood stem cell transplant.

Where do I donate?

Canadian Blood Services' Cord Blood Bank collects voluntarily donated cord blood units from mothers across Canada at the Ottawa Hospital General Campus, the William Osler Health System’s Brampton Civic Hospital, the Alberta Health Services’ Lois Hole Hospital for Women and the BC Women’s Hospital and Health Centre in Vancouver.

Sign me up. I Want to Donate!

Donating is simple. Download and read the Cord Blood Donation kit. Give your completed consent form either to your healthcare provider during one of your prenatal visits, or bring it with you on your delivery day and tell your nurse you wish to donate.

Still have questions? Check out our FAQs or send us an email.