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Need Help or want to give your feedback?

Whether you’re having trouble with your account, or would like to make a suggestion, Canadian Blood Services offers you quick and convenient options to troubleshoot or get in touch. Contact us via live chat, consult our FAQ, send an email feedback@blood.ca, or give us a call at 1 888 2 DONATE (1-888-236-6283).

Don’t have your Partner ID?

  • Your Partner ID can be found in the email from your organization’s Program Champion.
  • You may also click here to contact Partners for Life. Be sure to include your name, your organization’s name, and postal code and someone will be in touch with your Partner ID.
  • You also can register when you donate. A list of Partner ID’s will be available at the clinic.

Organizations in the Partners for Life program are given a unique Partner ID. Your Partner ID links the member to their organization and ensures that donations are counted towards their pledge. You must be associated with an organization in order to join the program.