Need Help or want to give your feedback?

Whether you’re having trouble with your account, or would like to make a suggestion, Canadian Blood Services offers you quick and convenient options to troubleshoot or get in touch. Contact us via live chat, consult our FAQ, send an email feedback@blood.ca, or give us a call at 1 888 2 DONATE (1-888-236-6283).
  • Online Account

    Register to take advantage of these convenient benefits:

    Create an account now
  • Mobile App Screen

    The GiveBlood Mobile App is free & easy to use

    • Book, view, or reschedule a donation appointment
    • Add appointments and reminders to your calendar
    • Easily sign-up or sign-in to access your account information
    • View and modify your personal details
    • View your donation history
    • Send feedback and social sharing

    Download it now

    Download on the App Store Get it on Google Play
  • Canadian Blood Services Chatbot

    Canadian Blood Services Chatbot

    • Find out how you can Give Life
    • Learn about the impact of blood donation
    • Get information about blood and stem cell donation
    • Learn about volunteer opportunities
    • Share your feedback
    • Contact Canadian Blood Services
  • Live Chat

    Easy to use benefits of online Live Chat

    • Instant answers to your questions in real time
    • Get help finding a clinic and booking an appointment
    • Inquire about your eligibility
    • Modify your personal details
    • Troubleshoot technical problems
    • Provide your feedback
  • Online Account

    Exciting news!

    We are rolling out a new check-in kiosk where you will scan your donor card (either your digital one from the GiveBlood App or the actual card from your wallet), be queued up for your appointment and be able to rebook… all at one stop. Just one more way we are working to make your donation experience even better!