Cord Blood

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Need Help or want to give your feedback?

Whether you’re having trouble with your account, or would like to make a suggestion, Canadian Blood Services offers you quick and convenient options to troubleshoot or get in touch. Contact us via live chat, consult our FAQ, send an email feedback@blood.ca, or give us a call at 1 888 2 DONATE (1-888-236-6283).

What happens after my cord blood donation?

After the blood that is in the placenta and cord is collected, a preliminary test is done to determine if the cord blood unit qualifies to be stored in the bank. If your cord blood donation meets the requirements for storage in Canadian Blood Services' Cord Blood Bank, a nurse will visit you to complete a medical questionnaire, a consent form and take a sample of your blood.

Sometimes the cord blood collected may not have enough volume or cell count to be used for a blood stem cell transplant. Please note that this is not a reflection of your or your baby’s health in any way.

To view the questionnaires in advance:

Informed Consent

*French version is available here.

Maternal Assessment of Samples form for Chagas Questions

ਪੰਜਾਬੀ



All sites: ਪੰਜਾਬੀ

*French version is available here.

Medical History and Health Assessment Questionnaire

ਪੰਜਾਬੀ



All sites: ਪੰਜਾਬੀ

*French version is available here.

What if I requested interpreter and translation services?

If you have requested free interpreter and translation services in Punjabi or Chinese, an interpreter will be contacted for a three-way call while you are still in the hospital to complete a consent form and take a sample of your blood. A telephone interview will be scheduled within seven (7) days of delivery to complete a medical questionnaire with a registered nurse and interpreter.