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Need Help or want to give your feedback?

Whether you’re having trouble with your account, or would like to make a suggestion, Canadian Blood Services offers you quick and convenient options to troubleshoot or get in touch. Contact us via live chat, consult our FAQ, send an email feedback@blood.ca, or give us a call at 1 888 2 DONATE (1-888-236-6283).

Contact Us

You Can Reach Canadian Blood Services by Any of the Following Ways:

Toll-Free Phone:

1 888 2 DONATE (1-888-236-6283)



Standard Mail:

Canadian Blood Services
1800 Alta Vista Drive
Ottawa, Ontario, K1G 4J5

More Contacts:

Office and Clinic Locations | Find a Clinic Near You | Media Contacts | Hospital Representatives

Head Office

Telephone: 613-739-2300
Fax: 613-731-1411
Address: 1800 Alta Vista Drive, Ottawa, Ontario, K1G 4J5

OneMatch Stem Cell & Marrow Network

Please contact the OneMatch office below and we will be pleased to assist you, or direct you to a OneMatch staff person in your area.

1800 Alta Vista Drive
Ottawa, ON K1G 4J5

Telephone: 1 888 2 DONATE (1-888-236-6283)

Change Your Address

If your contact information has changed, please let us know by:

Clicking here to change your contact information online, or
Call us at 1 888 2 DONATE. We are always happy to hear from you.

Privacy & Access to Information

To request access to your records or access to corporate information, and for inquiries or concerns regarding our access to information and privacy practices, please contact us:

Telephone: 613-739-2483
Toll Free: 1-877-262-9191
Mail: Privacy & Access to Information, 1800 Alta Vista Drive, Ottawa, Ontario, K1G 4J5.


Please visit the Job Opportunities page to view current job postings and submit your resume on-line. If you have any questions about a specific job posting or the resume submission process, please send us an email at hr.recruitmentcentre@blood.ca.

We thank all applicants for their interest, however, only those candidates being considered for an interview will be contacted.

Office & Clinic Locations

Here is a regional list of mailing addresses, feedback e-mails,  and permanent blood donor clinics and hours. There may be more than one location per province. Please note that we do not operate in Québec.

British Columbia & YukonAlberta & Northwest TerritoriesSaskatchewanManitobaOntarioNew BrunswickNova ScotiaPrince Edward IslandNewfoundland and Labrador